Delivering Service Excellence Through Technology
Building customer loyalty and driving annual revenue growth is an important goal for any dining program. Today's Gen-Y students and their parents expect cutting-edge technologies that provide them with the information and convenience they want in a campus dining program. Our technology strategy includes: ARAMARK's propriety ScanPlus Quantum OneCard system, kiosk and digital signage solutions as well as a student communication network that includes web, kiosk and text messaging.
To create a competitive advantage for on-campus dining, ARAMARK Higher Education has developed an innovative eCommerce portal that engages the campus community and increases loyalty to the on-campus dining program. CampusDish.com®, provides a one-stop dining service web portal featuring menus and nutritional information for on-campus dining locations, special events, promotions and healthy eating options. Through this website, our eCommerce capabilities enable students and parents alike to purchase a variety of meal plans options for on-campus dining venues. And our first to market, dining loyalty program, Jam RewardsSM, encourages students to eat on campus. The combination of these eCommerce applications ensures that the students' dining experience is as engaging and fulfilling as possible.
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